Existing equipment must be analyzed by our technical engineers to ensure compatibility. Our network is compatible with most digital business phones, but we do not offer any connectivity guarantee on existing equipment or service using equipment not provided by ZTelco. Be sure to download our hardware guide to see our phone and internet hardware options. Our low pricing makes updating old equipment a no-brainer for your organization.
We offer a 99.7% uptime guarantee on our network. We do not offer any guarantee if you are running ZTelco equipment on a competitor’s network.
ZTelco service has a 99.7% uptime guarantee so you can rest assured that service interruption will be at a minimum. When a service interruption occurs, it is most likely because we are performing pre-scheduled maintenance to improve customer connectivity. Customers are encouraged to sign up for status updates by signing up for email and text notices. Customers can sign up at status.ztelco.com.
ZTelco boasts 5 star ratings from various customers. We invite you to visit our Yelp page to see what current customers are saying about us.
Each customer is assigned to a designated member of our sales staff to be your first point of contact regarding sales issues and general questions. If your issue is something that needs to be elevated to a support ticket, your incident will be addressed by our friendly and top-rated customer support staff.
Yes, active support is available Monday-Friday 9am - 6pm. Emergency support is available after-hours and on weekends.
Our cloud-based phone solutions are available to customers throughout the country. Our fiber service is available in Southern California locations within reach of our wireless fiber network. We are located in sunny San Diego and have grown our fiber network to also cover most of Temecula, Riverside, Orange County, Los Angeles, and surrounding communities.
ZTelco currently serves over 1000 local business clients. Our clients range in industries from Aerospace and Engineering to small businesses with 5-10 employees. Our wireless solution is scalable and can accommodate businesses with 500+ employees.
ZTelco has been in business for about 15 years. We have been serving San Diego business customers since 2004 with top-rated VoIP and internet service. We are a fast-growing, privately held organization dedicated to providing the best quality service at the best prices around.